The Platform

The easy-to-use, powerful platform to align your fleet

Store managers have the tools and guidance to steer confidently. Real-time performance metrics help district managers keep everyone on course. Executives see the entire fleet turning strategy into action.

See the Platform Live
Translating strategy into action

The platform to help you lead your fleet

Admirals can't steer every ship -- they set the course and trust the captains to navigate. To stay on course, they need clear orders, reliable charts, and the tools to adjust when seas change.

Retail works the same way: Executives set the strategy; the field makes it happen. Store managers need to be able to make confident decisions that support the company's direction.

Matrix Retail's platform makes it easy build great schedules, spot opportunities quickly, make the right adjustments when necessary, and keep everyone looking at the same picture -- from the stockroom to the boardroom. Our platform is designed from the ground up to help you align your organization with your strategy.

Screenshot of Reports Page
Software you don't have to manage

Cloud-hosted: simple, reliable & fast

Matrix's platform is hosted in the cloud, so there's nothing to install -- all you need is a modern browser.

Since we handle all of the updates, you don't have to worry about migration, falling behind, or new versions breaking features you depend on. All you need to do to stay current is refresh the page.

With the platform already in place, implementation is fast and easy. We work with you to load your data and settings, and you're all set to go.

And it just works. We built our platform for reliability and scalability: >99.9% uptime and virtually unlimited capacity, so that you have one less thing to worry about.

Built for Efficiency

Easy to use. Built for efficient operations.

Easy to navigate, easy to see what's going on. Built from a retail perspective. If you're a retail manager, it's aligned with how you think.

Store managers are more valuable when they're leading their teams and guiding customer interaction, than fighting with a system that's complicated to use.

Why It Matters

Retail High Attrition managers switching out fairly quickly. It's costly for time and money to retrain on complex software. Our focus on easy to use helps ease the burden and naturally fits with the retail world.

See our Platform Uptime
Key Features & Capabilities

Everything you need to schedule, monitor, and lead. Nothing you don't.

Create great schedules — Fast

Build, edit, and publish schedules in minutes. The editor is designed for speed: drag-and-drop shifts, auto-populated from optimized templates, with real-time validation that flags problems before they become compliance violations. Two managers can edit the same schedule simultaneously — changes appear live.

Screenshot of Reports Page

The data that matters. Nothing to decipher.

Every dashboard is built around one principle: it should be immediately obvious where to focus and what action to take. No interpretation required. Sales performance, payroll tracking, schedule adherence — visible at every level, from individual store to enterprise rollup.

Screenshot of Reports Page

See revenue at risk before it's lost.

Sales@Risk is a proprietary Matrix metric that quantifies the revenue your stores are leaving on the table due to understaffing — past, present, and future. It turns an invisible problem into a visible number, so leadership can act before customers walk out, not after.

Screenshot of Reports Page

One view for hours, budgets, and actuals.

Allocated hours, planned hours, scheduled hours, actual hours — all in one place, at every level. No toggling between systems. No reconciliation spreadsheets. The payroll worksheet gives store managers, district managers, and finance a shared view of exactlywhere payroll stands at any moment.

Screenshot of Reports Page

Catch problems before they happen.

The platform automatically flags scheduling violations — overtime risks, minor labor restrictions, break rule conflicts, budget overages — before the schedule is published. Managers fix issues in real time, not after a compliance audit surfaces them weeks later.

Screenshot of Reports Page

Keep execution on track across every location.

Assign tasks, track completion, and ensure consistency across your fleet. Managers see what's been done and what hasn't — district managers see it across all their locations. Simple, visible accountability.

Screenshot of Reports Page
For Field Leaders

Lead more locations without losing sight of any of them. DM Spans of Control

District managers are stretched thinner every year — more stores, more complexity, more pressure. WebScheduler gives them the tools to lead proactively, not reactively.

Think of it as fleet command. Every ship in yourterritory needs to be on course — but you can't be on every ship at once. WebScheduler gives district managers a single view across all their locations: who's on track, who's offtrack, and where the biggest opportunities are. Not buried in a 40-tab report. Visible in seconds.

Our proprietary metrics are designed specifically forthis role. Sales@Risk shows where understaffing is costing you revenue. The payroll worksheet shows where budgets are tight. Schedule compliance shows where managers need coaching. It's not about catching people doing things wrong — it's about spotting where they need support before small gaps become big problems.

Single-view territory oversight

See hours, sales performance, compliance, and staffing across every store — without opening each one individually.

Proprietary metrics that drive action

Sales@Risk, payroll variance, schedule adherence — designed to answer "where should I focus today?" not"what does this data mean?"

Coach to opportunities

Identify which stores need attention and why. Shift the DM's role from reactive firefighting to proactive leadership.

Fast hierarchical reporting

Drill from district to store to individual schedule in seconds. Integrated geographical views show your territory spatially — see patterns you'd miss in a spreadsheet.

Employee loan management

Move employees between locations when needed. Visibility into availability across the territory makes temporary staffing adjustments painless.

Why It Matters

When district managers can proactively spot and fix gaps — a store that's short-staffed next Saturday, a location trending over budget, a new manager struggling with the schedule — the customer experience stays consistent across every location. No store becomes the weak link.

See the DM Dashboard
Your Brand, Your Way

Retail is in constant motion. We make it easy to keep up.

Every retailer is different — different positions, different activities, different scheduling rules, different customer experience standards. WebScheduler isn't a template you squeeze your business into. It's a platform configured to how your brand operates.

Position names match your org chart. Activities reflectwhat yourteams actually do. Scheduling rules enforce your specific policies — not someone else's. And when your business evolves — a new role, a new regulation, a new channel — the configuration evolves with it. No expensive change orders. No waiting for a custom build. Yourteam can update settings, parameters, and rules as needs change.

Stores, Districts, Regions (Alignment)

Talking about making it EASY and AGILE we are for handling the constant motion of changing and reorganizing stores.

Positions & roles

Mirror your actual organizational structure, not a generic template.

Activities & labor standards

Define the work that matters to your brand and how it's measured.

Schedule validation rules

Enforce your policies automatically — shift length, overtime, breaks, minors, union rules.

Client-specific options

Configurable settings that adapt as your business changes, without development work.

Why It Matters

Your brand isn't generic — your scheduling shouldn't be either. When schedules are built around your specific activities and customer experience standards, you're not just efficient. You're delivering your brand experience, consistently, at every location.

See How We Configure for Your Brand
Platform Overview

Everything inside WebScheduler.

Position names match your org chart. Activities reflectwhat yourteams actually do. Scheduling rules enforce your specific policies — not someone else's. And when your business evolves — a new role, a new regulation, a new channel — the configuration evolves with it. No expensive change orders. No waiting for a custom build. Yourteam can update settings, parameters, and rules as needs change.

Schedule Editor

Build, edit, and publish optimized schedules with drag-and-drop simplicity

Dashboards

Essential metrics — visible, accurate, actionable — at every level

Sales@Risk™

Quantify revenue at risk from understaffing, past, present, and future

Payroll Worksheet

Allocated, planned, scheduled, and actual hours — one shared view

Schedule Validation

Automatic compliance flags before the schedule goes live

Checklist & Tasks

Track task completion and execution consistency across locations

Roster & Availability

Long-range workforce planning by location, hour, and position

Budgeting & Scenarios

Bottom-up budgets and what-if modeling from store level up

Reporting

Fast, flexible hierarchical reporting with geographic views

Hours of Operation

Manage store hours easily — schedules adjust automatically

Employee Loan

Move staff between locations with full visibility

Integrations

Connects with your T&A, payroll, HR, and POS systems

What you see is what you get...
No modules to unlock.
No features behind a paywall.
No upsell tiers.
Schedule a Demo

See what scheduling built for your customer looks like.

We'll walk you through how Matrix handles forecasting, optimization, and execution for a brand like yours. No generic demo — we'll show you what matters for your operation.

First Name
Last Name
What is the airspeed velocity of an unladen swallow?
Work Email
Company Name
Title / Role
What's your biggest scheduling challenge?